Our Policies

Last Updated: August 15, 2025

Note: This policy is tailored for Calhoun Liquor’s online ordering with in‑store pickup and local delivery in Georgia. It does not constitute legal advice.

1. INTRODUCTION

1.1 Welcome

Welcome to the Calhoun Liquor online store (the “Website”), owned and operated by Calhoun Liquor (the “Company,” “we,” “us,” or “our”). By using or accessing this Website, you agree to these Terms & Conditions (the “Terms”). If you do not agree, you must not use or access the Website.

1.2 Acceptance of Terms

By clicking “I Agree” or otherwise affirmatively indicating your acceptance, you confirm that you have read, understand, and accept these Terms and our Privacy Policy, which is incorporated by reference. These Terms form a legally binding contract between you (the “Customer” or “you”) and the Company.

1.3 Age Requirement (21+)

You must be at least 21 years of age to purchase any alcoholic beverage from the Website. You represent and warrant that (i) you are 21+; (ii) any information you submit is accurate and truthful; and (iii) you will comply with all applicable Georgia, local, and federal laws and regulations related to the purchase, delivery, and consumption of alcoholic beverages.

2. ELIGIBILITY & AGE VERIFICATION

2.1 Age Gate

Upon entering our Website, you will be prompted to confirm that you are 21 or older. If you do not confirm this, you will be blocked from proceeding further.

2.2 ID Check at Pickup/Delivery

All orders require age verification by a valid, government‑issued photo ID showing you are 21+. For in‑store pickup, the pickup person must present ID that matches the order name. For local delivery, our courier (which may be a third‑party service) will verify ID and may scan it as required by law or platform policy. If no eligible recipient is present, or if the recipient is under 21 or cannot provide valid ID, the order will not be released and may be returned or canceled subject to the fees described below.

2.3 Legal Compliance

You agree to comply with all applicable Georgia state law, local ordinances, and federal law regarding the purchase, delivery, and consumption of alcoholic beverages. We reserve the right to refuse service where doing so would violate applicable law (including refusal of service to anyone who is visibly intoxicated).

3. PRODUCT LISTINGS & DESCRIPTIONS

3.1 Listing Accuracy & Disclaimers

We make every effort to accurately list products (including brand, variety, quantity, size, and vintage where applicable). However, all images, photographs, and descriptions on the Website are for illustrative purposes only. Bottle designs, labels, packaging, and vintages can change without notice. Occasional typographical or human errors may occur in product listings.

3.2 No Guarantee of Exact Match

We do not guarantee that any product image precisely matches the item delivered or picked up, especially where brand owners have changed packaging or labeling, or where an unintended human error has occurred in listing. By purchasing through the Website, you acknowledge that images are representational only.

3.3 Mislabeled or Mis‑shipped Items

If an incorrect product is provided due to our error:

We will arrange for return or collection of the incorrect item at our cost, provided it remains unopened, unused, and in the same condition as received.
Once the item is returned, we will refund you for that item or provide the correct product (if available). We do not substitute a higher‑priced item due to listing errors.

4. ORDERING, PICKUP & DELIVERY

4.1 Service Area & Methods

We currently offer in‑store pickup at our retail location and local delivery to addresses within our approved delivery area in and around Calhoun, Georgia. We do not ship orders via common carriers (e.g., UPS, FedEx, USPS). Our delivery availability, radius, fees, and hours may change without notice and may be facilitated by third‑party delivery platforms.

4.2 Title & Responsibility

Title to, and ownership of, all alcohol passes to you in Georgia at the time of sale at our store location. When we arrange local delivery (including via third‑party couriers), we do so on your behalf. You are solely responsible for determining the legality of receipt of alcoholic beverages at your delivery address.

4.3 Delivery Attempts, Fees & Returns

If delivery cannot be completed (e.g., no eligible 21+ recipient, invalid ID, intoxication, or access issues), the order may be returned to the store. Redelivery or restocking fees may apply. Per‑order delivery fees are non‑refundable once a delivery attempt has been made.

4.4 Processing Times & Delays

We aim to process and fulfill orders promptly but do not guarantee specific pickup or delivery times. Delays may occur due to weather, high order volumes, traffic, courier availability, or other reasons beyond our control. We are not liable for losses incurred due to delays.

4.5 Damaged or Warm/Cold‑Chain‑Affected Orders

Inspect your order at pickup or upon delivery. If you receive a damaged item (e.g., broken bottle) or believe a product was materially affected by temperature during transit, contact us within 48 hours with clear photos or an unboxing video documenting the condition. If damage is verified as occurring before or during our handoff/delivery, we will arrange return and, at our discretion, issue a refund or replacement (if stock is available).

5. RETURNS & REFUNDS

5.1 All Sales Final

Except as expressly stated in these Terms (e.g., incorrect product or verified damage), all sales are final. We do not accept returns on alcoholic beverages or any other items purchased through the Website.

5.2 Incorrect Product (Our Error)

If we provide the incorrect product and you notify us within 48 hours of receipt, we will retrieve the product (if delivered) or accept the return in store and issue a full refund upon its safe return, provided it remains unopened and in original condition.

5.3 Damaged Product

A refund or replacement for a damaged item is only offered if:

You submit clear photos or an unboxing video within 48 hours of receipt; and
We confirm the damage occurred prior to or during our handoff/delivery.

5.4 No Refunds for Customer Error

We do not provide refunds for customer errors (e.g., incorrect address, unavailability for delivery, ordering the wrong item) or for taste preferences.

6. LIMITATION OF LIABILITY & DISCLAIMERS

6.1 Limitation of Liability

To the fullest extent permitted by law, the Company—together with its owners, managers, employees, agents, and affiliates—will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including lost profits or goodwill) arising out of or related to: (a) your access to or use of (or inability to access or use) the Website; (b) errors or inaccuracies in product listings or images; (c) pickup/delivery delays, failures, or disruptions; or (d) any breach of these Terms by you. In no event shall our total liability exceed the amount you paid for the specific product giving rise to the claim.

6.2 Disclaimer of Warranties

All products and the Website are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement. We do not guarantee uninterrupted or error‑free operation of the Website.

7. DISPUTE RESOLUTION & GOVERNING LAW

7.1 Choice of Law

These Terms and any disputes arising from or related to your use of the Website or purchases made hereunder are governed by the laws of the State of Georgia, without regard to conflict‑of‑law principles.

7.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or their breach, termination, enforcement, or interpretation, or to the use of the Website or any purchase, shall be exclusively resolved by binding arbitration in Gordon County, Georgia. The arbitration shall be administered by a reputable arbitration provider under its applicable rules. You and the Company waive the right to a jury trial and to participate in a class action.

7.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to pursue a class, consolidated, or representative action.

7.4 Injunctive Relief

Notwithstanding the foregoing, the Company may seek injunctive relief in any court of competent jurisdiction to prevent irreparable harm.

8. PROHIBITION ON RESALE

8.1 Personal Use Only

All products purchased via the Website are intended for personal consumption only and may not be resold. Any violation may result in order cancellation (without refund of delivery fees) and account suspension or termination.

9. INTELLECTUAL PROPERTY

9.1 Ownership of Content

All content on the Website—including text, graphics, logos, images, and software—is the property of the Company or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, modify, distribute, or use any content without our express written permission.

9.2 Trademarks

All trademarks, service marks, and trade names displayed on the Website (including Calhoun Liquor) are the property of the Company or their respective owners. Use of any trademark without the owner’s consent is strictly prohibited.

10. PRIVACY

10.1 Privacy Policy

Your use of the Website and submission of personal information are governed by our Privacy Policy, which is incorporated by reference. You acknowledge and agree that we may use your information in accordance with that policy.

11. TERMINATION & ACCOUNT CANCELLATION

11.1 Termination by Company

We may terminate or suspend any user account at any time, without notice, for violation of these Terms or if we believe your use of the Website may be harmful to our interests, to other users, or otherwise inappropriate.

11.2 Survival

Provisions regarding intellectual property, disclaimers, limitation of liability, arbitration, and other provisions that by their nature should survive termination shall survive any termination of these Terms.

12. INDEMNIFICATION

12.1 Your Obligation

You agree to indemnify, defend, and hold harmless the Company, its owners, managers, employees, agents, contractors, affiliates, and successors from any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your breach of these Terms; (b) your violation of any law or regulation; (c) your infringement of any third‑party right; or (d) any activity you engage in through the Website.

13. MISCELLANEOUS

13.1 Entire Agreement

These Terms, along with any other policies or rules posted on the Website (including our Privacy Policy), constitute the entire agreement between you and the Company and supersede prior or contemporaneous communications.

13.2 Severability

If any provision of these Terms is held invalid or unenforceable, it shall be interpreted or modified to best accomplish its objectives within the limits of applicable law, and the remaining provisions shall remain in full force and effect.

13.3 No Waiver

No waiver by the Company of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.

13.4 Assignment

You may not assign these Terms or any rights or obligations hereunder without our express written consent. We may assign these Terms without restriction.

13.5 Electronic Communications

You consent to receive communications from us electronically (e.g., email) and agree that such communications satisfy any legal requirement that they be in writing.

14. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

Calhoun Liquor
920 N Wall St
Calhoun, GA 30701
Phone: (706) 629‑1361
Email: info@calhounliquors.com

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